Terms and Conditions

1. Shipping Policy

       1.1 Delivery Time

  • We aim to dispatch orders within 1-2 business days of receiving them. Delivery times may vary depending on the shipping address and courier service. Estimated delivery times will be provided at the checkout or You can reach our Customer care.
  • We ship to all major cities in India. Delivery period may vary depending on your location (If rural/village), but most orders are delivered within 5-7 business days.

       1.2 Shipping Charges

  • We offer free shipping within India on all orders over ₹500. For orders under ₹500, the shipping cost is flat ₹50.
  • For international shipping, please contact us via email or WhatsApp (+91 8866 242 666) for quote before placing your order. We provide dynamic shipping options (Standard, Express shipping)
  • Shipping charges are calculated based on the weight and dimensions of the package, as well as the delivery location. Free shipping is available on orders above a certain value, as indicated on our website.

       1.3 Tracking Orders

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

    2. Return and Refund Policy

           2.1 Eligibility for Returns

    • We accept returns within 7 days of delivery for eligible products. To be eligible for a return, the item must be unused, in its original condition, and accompanied by the original packaging.
    • Idols which are damaged or not as per Images displayed at the time of purchase are only eligible for return or refund. Note: Unpacking video mandatory for damage claim.
    • All our products may vary slightly on colour (photography effect) & slight Design variation (As all are handcrafted, Each idol is unique and non-identical)
    • Do not accept damaged packages & inform us immediately thru Customer care / Contact Us
    • For more details, Visit our “Return and Refund Policy” & “Shipping Policy”
           2.2 Return Process
        • You can return or request a refund for any products purchased from our India-based e-commerce site antiqdecor.in within 10 days from the delivery date
        • To initiate a return, please contact our customer support team within the specified return period. Our team will guide you through the return process and provide you with a return authorization if the return is approved.

             2.3 Refund Process

      • Refunds are processed within 7-10 business days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.

        3. Privacy Policy

               3.1 Collection of Information

        • We collect personal information such as name, address, email, and phone number to process orders and provide customer support. Additionally, we may collect browsing data to improve our website's functionality and user experience.

               3.2 Use of Information

        • Personal information is used solely for order processing, shipping, and customer support purposes. We do not sell or share your personal information with third parties unless required by law or with your explicit consent.

               3.3 Security Measures

        • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Your payment information is encrypted using secure socket layer technology (SSL) to ensure secure transactions.

               3.4 Cookie Policy

        • Our website uses cookies to enhance your browsing experience and provide personalized content. By continuing to use our website, you consent to the use of cookies in accordance with our Cookie Policy.

          By using our website and services, you agree to comply with the terms and conditions outlined above. We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review this page periodically for changes. If you have any questions or concerns regarding our terms and conditions, please contact us for clarification.

          For more detailed information, Please do visit below link

          Shipping & Return: https://antiqdecor.in/pages/shipping-return

          Return or Refund: https://antiqdecor.in/pages/return-or-refund

          Privacy Policy: https://antiqdecor.in/pages/privacy-policy